So, I ran across this little "story" today . . . thought I'd share it with you.
By Christine Turel
I work in a
decent sized, local, indie bookstore. It’s a great job 99% of the time and a
lot of our customers are pretty neat people. Middle of the day this little old
lady comes up. She’s lovably kooky. She effuses how much she loves the store and
how she wishes she could spend more time in it but her husband is waiting in
the car ‘Oh! I better buy him some chocolate!’ She piles a bunch of art
supplies on the counter and then stops and tells me how my bangs are beautiful
and remind her of the ocean. ‘Wooooosh’ she says, making a wave gesture with
her hand.
Ok. I think to myself. Awesomely happy, weird little old ladies are my favorite kind of customer. They’re thrilled about everything and they’re comfortably bananas. I can have a good time with this one. So we chat and it’s nice.
Then this kid,
who’s been up my counter a few times to gather his school textbooks, comes up
in line behind her; we’re connected to a major university in the city so we
have a lot of harried students pass through. She turns around to him and, out
of nowhere, demands that he put his textbooks on the counter. He’s confused but
she explains that she’s going to buy his textbooks.
He goes sheetrock white. He refuses and adamantly insists that she can’t do that. It’s like, $400 worth of textbooks. She, this tiny old woman, boldly takes them out of his hands, throws them on the counter and turns to me with an intense stare and tells me to put them on her bill. The kid at this point is practically in tears. He’s confused and shocked and grateful. Then she turns to him and says ‘You need chocolate.’ She starts grabbing handfuls of chocolates and putting them in her pile.
He keeps
asking her ‘Why are you doing this?’ She responds ‘Do you like Harry Potter?’
and throws a copy of the new Cursed Child on the pile too.
Finally she’s
done and I ring her up for a crazy amount of money. She pays and asks me to
please give the kid a few bags for his stuff. While I’m bagging up her
merchandise the kid hugs her. We’re both telling her how amazing she is and
what an awesome thing she’s done. She turns to both of us and says probably one
of the most profound, unscripted things I’ve ever had someone say:
‘It’s important to be kind. You can’t know all the times that you’ve hurt people in tiny, significant ways. It’s easy to be cruel without meaning to be. There’s nothing you can do about that. But you can choose to be kind. Be kind.’
The kid thanks
her again and leaves. I tell her again how awesome she is. She’s staring out
the door after him and says to me: ‘My son is a homeless meth addict. I don’t
know what I did. I see that boy and I see the man my son could have been if
someone had chosen to be kind to him at just the right time.’
I’ve bagged up
all her stuff and at this point am super awkward and feel like I should say
something but I don’t know what. Then she turns to me and says: ‘I wish I could
have bangs like that but my darn hair is just too curly.’ And leaves. And that
is the story of the best customer I’ve ever had. Be kind to somebody today.
You never know
how your actions may affect others around you, so you might as well be kind to
all.
"A single act of kindness throws out roots in all directions, and the roots spring up to make new trees." ~ Amelia Earhart
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